​PARTICIPATION AND READINESS

• Our programs are best suited for children who enjoy movement, trying new things, and learning in a group setting.

• We welcome kids with a range of comfort levels, abilities, and energy, but please note:

  • Our team is not trained in therapeutic or one-on-one behavioural support.

  • If your child requires specialized attention or consistent individual guidance, this program may not be the best fit.

• If you’re unsure whether your child is ready, reach out - we’re happy talk you through it a good fit before registering.
   

BEHAVIOUR & CONDUCT

• We strive to make Moov Ottawa Dance a positive, safe(r), and respectful space for everyone. Our main instructor uses gentle, step-by-step approaches to help guide focus and participation.

• If disruption continues, the child may take a short “reset” break before returning. If issues persist, parents will be contacted for a respectful discussion.

• However, we do not tolerate any disrespectful or unsafe behaviour. Acts such as swearing, bullying, aggression, physical violence, or disrespect toward instructors or classmates will result in the child being asked to sit out immediately for a reset. If the behaviour continues, the child may be removed from the class for the day or from the session entirely.

• If behaviours or needs are beyond what our small team can safely manage, Moov Ottawa Dance reserves the right to remove a participant from the program. In such cases, remaining fees are non-refundable, but a credit may be suitable - this will be reviewed on a case-by-case basis.

 

REFUNDS / CANCELLATIONS

• Because our programs are small and spaces fill quickly:

  • All classes purchases are final. Fees are non-refundable, except in the event of program cancellation by Moov Ottawa Dance.

• Missed classes due to illness, travel, or personal reasons are not eligible for refund or credit.

• If a child is withdrawn due to behavioural or participation issues, fees are non-refundable.

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COMMUNICATION

• We value open, respectful communication with our families.
  If you have questions or concerns, please reach out by email or speak with us before or after class. During class time, our instructors’ focus will always be on the dancers’ experience.

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RISKS / SAFETY / LIABILITY

• Dance and physical activity come with a natural level of risk.
  By enrolling, you acknowledge and accept that Moov Ottawa Dance, its instructors, and staff are not liable for injuries or accidents that may occur during normal participation, provided all reasonable safety measures are followed.

• Moov Ottawa Dance is also not responsible for lost or damaged personal belongings.

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PHOTO AND MEDIA CONSENT

• From time to time, we capture photos or short video clips of classes and events

• Parents can choose to opt in or out of this consent during registration.

• No identifying information will ever be shared

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ACCESSIBILITY & INCLUSION

• If your child has specific needs, allergies, or health considerations, please let us know before classes begin so we can best support them within our group setting.

• While we’ll do our best to accommodate, we acknowledge our capacity as dance educators, not medical or therapeutic professionals (see note above).

• When registering online, parents/guardians will see a checkbox at checkout confirming they have read and agree to these policies.

• This digital agreement ensures all families understand our expectations before joining.

• Before your child’s first class, a physical waiver form must also be signed by a parent or guardian.
  This form allows families to:

  • Confirm understanding of our safety and participation policies

  • Note any allergies, health or behavioural considerations, or other details you wish to share

  • Provide emergency contact information

  • This helps us keep our classes safe(r), inclusive, and well-informed while maintaining clear responsibilities between families and our instructors.