F.A.Q.
preparing for class/workshops
01.
what do i wear for a class/workshop?
Sturdy INDOOR sneakers
Loose comfortable clothing like a t-shirt and sweat pants
02.
what else should i bring to A clAss/workshop?
A PRE-FILLED water bottle to ensure you stay hydrated. Sometimes the fountains are not available / not working
An extra shirt to change into after class - but not mandatory
03.
CAN I SIGN UP FOR ANY CLASS/WORKSHOP?
We advice you to read all details in the description of the classes to ensure the class or workshop is appropriate for your level and other particular requirements.
05.
do you offer credits for missed classes?
If you miss a day of your 6-week adult dance program, you can do a make-up class within your 6 weeks. Please read our our policies here.
06.
can i film myself in a class/workshop?
Yes, but please ensure that anyone near you is comfortable with possibly appearing in your footage. Any filming that becomes disruptive to the class may be asked to stop.
We also occasionally film classes for Moov content, but participants will be notified in advance.
07.
Do you film and post the classes/workshops?
Regularly, no. We occasionally film classes, but participants are always notified beforehand and filming is done respectfully with consent. Our registration policies also include a media consent section.
If you have any concerns about being filmed, please let us know before class.
08.
can i sign up my 16 year old for an adult class?
No. All adult classes at 18+.
09.
I am sick and cannot make it to the classes/workshop, can someone take my place?
No, however on the rare occasion we may make an exception. Contact us first at programs@moovottawa.com
10.
I accidently signed up for the wrong class, can i get a refund?
Contact us first and we can do our best to assist you. Full policy found here.
11.
i did not like my class/workshop. can i get a refund.
We understand that not every class will be the right fit for everyone. We don’t offer refunds or credits based on personal preference, teaching style, music, choreography, or class difficulty. Please review our policies here and if you still have concerns (safety or conduct issues), please email us at programs@moovottawa.com. These tyle of situations are reviewed on a case-by-case basis.
12.
IS YOUR MUSIC VULGAR?
Music used is always in connection with its roots & culture. Read about our music selection here.
GENERAL QUESTIONS
04.
when is your next event/battle?
The best way to stay updated on events/battles is through our Instagram
07.
are your battles appropriate for all?
Most battles are family-friendly but not all music or dance content will be censored. Some content may be mature for some attendees. Please contact us first prior to attending if you are unsure.